How to design a healthcare app that brings value to your users

Redbee Software

The mobile industry is developing dynamically and according to a recent study is expected to exceed $520 billion by 2030. This rapid smartphone adoption had an impact on businesses as well, reflecting on the number of mobile applications that have grown exponentially in recent years, as well as their usage: more than 100 billion downloads are made annually.  But every industry can benefit from this? Even healthcare? Yes, we surely think so! From our experience, an effective healthcare mobile app can connect with patients, promote health knowledge, improve patient care quality, reduce emergency department overcrowding, and educate physicians on best practices for providing care in specific populations or health settings. And do you know what this means? Higher satisfaction from all the actors involved, from patients to doctors and medical personnel.

Steps to Create a Successful Medical App

Healthcare app developers must take a systematic approach to create a successful mobile app. Here are some steps you should take if you are about to start developing a mobile healthcare application:

  1. Market research

To create a medical application, an app development company should first conduct extensive market research to understand the target audience of the medical application. Market research aims to provide mobile developers with the key information they need to design a high-quality application that provides the User Experience the patients expect. 

  1. Select the type of healthcare application

The next step in creating a medical application is selecting the type of mobile app that best suits the healthcare provider. Here are some different types of mobile healthcare apps available today:

  • medical appointment;
  • pharmaceutical directories;
  • ePrescription;
  • electronic health record;
  • healthcare mobile communication app.
  1. Define the target group

Before an app development team can design a product to meet the needs of their target audience, they must first determine who the audience is. Typical healthcare providers will have multiple target audiences for their applications, including doctors, nurses, and patients. Each group has different needs that the app must meet to succeed.

  1. Decide which platforms and devices to support

The next step in creating a medical application is deciding which platforms and devices to support. While developing apps for all devices is ideal, it’s not always possible. It may be more feasible for a healthcare provider to develop an application for one group of people and then extend it to other groups. This would be the most cost-effective approach. In addition, the app developer will know which device best suits their target audience and can develop an app that is exactly what that group of people needs.

  1. Application design process

The next step in creating a medical application is designing it – the elements must be perfect and combined to make the most effective application possible. You would think a healthcare app should only focus on its functionalities but in fact, many people decide on whether to use an app or not based on its overall aspect – this is why having an experienced UI/UX design team is crucial in the mobile app development process. Every aspect must be considered and tested to develop the most successful healthcare app. 

  1. Take care of safety

The final step in creating a healthcare application is to keep it secure. Healthcare providers must ensure the security of their information and patient data as this is strictly regulated by HIPAA (Health Insurance Portability and Liability Act). Mobile applications must protect patient data while giving patients complete control over who can see their information so make sure to discuss this aspect with your development team. In case you didn’t know, one of the most innovative and popular technologies for keeping data safe is blockchain and you will definitely find numerous case studies in the healthcare industry.

  1. Test and promote

To deliver a high-quality healthcare mobile app, the product should be tested to ensure that it works on each of the selected mobile devices and platforms. Then, after thorough testing, the healthcare provider has to promote their app, so people know about its existence and the services it offers. Promoting your mobile app is critical to getting people to discover your app and use its services.


If you want to develop a healthcare mobile application and you have some idea of ​​what you want it to look like and which categories of people it addresses, then we can help you with the technical part – book an appointment and let’s discuss further. And if you want to make sure we are the ideal software development company for your needs, check out our customers’ experience.

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