GuestifyU: hotel
services simplified

GuestifyU is a hospitality service app that benefits users with full hotel services information, special offers, guides, and important contact details that everyone needs to know during their stays.

It has a 5 stars rating on Google Play and is available in 6 countries, with a registered number of 82 hotels within the platform.

Product type

Web

Industry

Travel & Local

Market

Europe

Challenge

The ongoing challenge of GuestifyU is to optimize its partner’s service operations and guest experience. We were involved in the full development cycle of the mobile app for guests and had a close collaborative process with our client.

The core functionalities requested were:

  • A user profile, where guest can visualize their profile and add or change information according to their preferences and
    stays
  • Push notifications regarding events happening throughout the stay, including everything from daily parties to new
    specials on the restaurant menu
  • An amenities section, with quick access to all services the hotel offers (pools, spa, gyms, and others)
  • “Useful Information” section, where guests can learn more about the surroundings, Wifi access code, hotel orientation
    plan, and nearby museums
  • Contact information for customer support

Solution

Our team created and implemented all core functionalities, using iOS Native with Swift for the development process.

Using an Agile methodology, we managed to implement all client requirements within the established timeline. After each completed development milestone, the app was passed on to the testing responsible for validation, this process ensuring a smooth and reliable user experience. At the moment, we are responsible for maintenance and bug fixing.

The Result

A project that is described by users as:
“Nice and easy to use the app. Made my hotel stay a lot better and it helped me organize my stay.

GuestifyU was a fun experience with a smooth development process. Our reward resided in the public perception, the app receiving positive feedback from both partnered hotels and guests.

Testimonial

Technology Breakdown

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